Ardmore, Lone Grove, Marietta, Healdton, Wilson, Davis and the I-35 corridor down to the Red River. Real help with your home tech, explained as we go. Remote today, and a Local Nerd nearby once we have one here.
Remote help is $39 for a 30-minute session, available in Ardmore today. In-person visits open here when we have a Local Nerd on the ground.
A 30-minute remote session is $39 and handles most computer, phone, email, password and account problems without anybody driving anywhere. In-person visits open here as soon as we have a Local Nerd on the ground, and that is a real bottleneck rather than a marketing date. If that could be you, we would like to hear from you.
No jargon, no sighing, no making you feel silly for asking. We explain what we are doing while we do it, and we are glad to explain it twice.
If it works in one room and not the next, that is a coverage problem and it is fixable. We would rather move things around than sell you a bigger bill.
New TV set up and mounted, streaming apps sorted out, remotes that work, and one clear explanation of which button does what.
The machine that takes four minutes to start, the file that vanished, the update that will not finish. And a backup, so none of it is ever a catastrophe.
Ask us to slow down and we will. Ask us to write the steps out and we will. Learning it properly once beats calling somebody every month.
Setting up a new one, moving everything across, photos, passwords, and making the text bigger without breaking anything.
Nobody has a good relationship with their wireless printer. We will get it connected, printing and scanning, and explain why it keeps wandering off.
Cameras you can actually pull up, a doorbell that rings the right phone, a thermostat that stops fighting you. Set up properly and explained once.
We will go through what is on there, get rid of what should not be, and show you how to spot the next one.
The I-35 corridor through Carter and Love counties is a mix we do not see anywhere else: town neighborhoods, lake places around Lake Murray, and a lot of houses on acreage where the nearest neighbor is a quarter mile off. Coverage work dominates here. So does helping people who split their time between here and somewhere else keep both places working without having to think about it.
South-central Oklahoma draws retirees, and a fair number of them moved here from somewhere with different internet, different TV service and different everything. Getting reoriented is a real job and we are glad to do it slowly and thoroughly.
We will say this plainly: if a thing is confusing, the thing is badly made. Nobody is born knowing where the settings are, and none of this was designed with you in mind. So there is no question we think is too basic, and there is no such thing as asking us twice. We would genuinely rather spend the extra ten minutes making it make sense than fix it silently and leave you no better off than before we arrived.
Our service area is a distance, not a state line. We measure straight-line miles from Ardmore and the hourly rate steps up the farther we drive, which is how the drive gets paid for. That is 59 towns across Oklahoma and Texas, covering Carter, Love, Marshall, Johnston, Murray and Jefferson counties, plus Cooke and Montague counties in Texas.
| Band | Towns | Rate when open |
|---|---|---|
| Within 25 miles | Ardmore, Lone Grove, Overbrook, Springer, Gene Autry, Wilson, Marietta, Burneyville, Mannsville, Healdton, Dougherty, Lebanon, Graham, Fox, Davis, Leon, Ringling, Mill Creek, Hennepin | — |
| 25 to 50 miles | Ravia, Thackerville, Tatums, Ratliff City, Oscar, Countyline, Loco, Tussy, Gainesville, TX, Velma, Elmore City, Saint Jo, TX, Muenster, TX, Lindsay, TX, Myra, TX, Terral and 8 more nearby towns | — |
| 50 to 75 miles | Rosston, TX, Greenwood, TX, Slidell, TX, Sanger, TX, Bowie, TX, Sunset, TX, Krum, TX, Alvord, TX, Denton, TX, Flower Mound, TX, Decatur, TX, Ponder, TX and 4 more nearby towns | — |
Not sure which band you are in? Check your ZIP and you will get a straight answer for your address before you book anything.
Somebody two states away is worried that Mom cannot get the TV back to normal, or that Dad keeps getting locked out of his email, and there is nobody nearby to just go and sit with them. You can arrange it for them. Book the session or gift a membership, we handle it directly with them at a time that suits, and you do not have to talk anybody through anything over the phone at nine at night.
Send a Nerd →Not yet. Remote help is available today. In-person visits open when we have a Local Nerd here, and the waitlist is how you hear about it first.
Parts of Cooke and Montague counties fall inside the 75 miles we measure from the Ardmore anchor. Our service area is a radius, not a state, so the honest answer depends on your exact address. Type your ZIP when you book and you will see it.
Remote help is $39 for a 30-minute session. In-person visits start at $110 an hour within 25 miles of Ardmore, $130 in the 25 to 50 mile band and $145 from 50 to 75 miles, because the higher rate is how we pay for the drive. There is also a Nerd on Call membership at $19.99 a month that includes two remote sessions and an in-person visit a year plus 20% off anything extra. You always approve the price before we start.
Yes, and it is a lot of what we do. Patient, one-on-one, at your pace, in plain English, with no sighing and no jargon. If you want to be taught rather than just fixed, say so when you book. That is the visit we like best.
No. We set things up, get them working and explain them; we do not open machines up to replace parts or recover data off a dead drive. When that is what the problem turns out to be, we say so and point you somewhere useful rather than billing you to discover it.
That is the honest bottleneck. Not demand, not geography: a Local Nerd who knows the area, likes people, and is good at explaining things. Set your own availability, keep the majority of every booking, and help your neighbors with the stuff they cannot get their heads around. See what the role involves or apply here.
Remote help works anywhere, in any state. In-person visits happen wherever we have a Local Nerd, within 75 miles of the city they work from.