Enid, Hennessey, Fairview, Kremlin, Waukomis, Medford, Cherokee and the wheat country around them. Patient, plain-English tech help, remotely today and in person once a Local Nerd is working this area.
Remote help is $39 for a 30-minute session, available in Enid today. In-person visits open here when we have a Local Nerd on the ground.
A 30-minute remote session is $39 and handles most computer, phone, email, password and account problems without anybody driving anywhere. In-person visits open here as soon as we have a Local Nerd on the ground, and that is a real bottleneck rather than a marketing date. If that could be you, we would like to hear from you.
No jargon, no sighing, no making you feel silly for asking. We explain what we are doing while we do it, and we are glad to explain it twice.
The back bedroom with no signal, the guest network nobody can remember, the router hidden in a closet doing its best. Usually it is placement, not your internet plan.
Slow, cluttered, full of things you did not install. We will clean it up, get it current, and set up a backup that runs without you thinking about it.
New TV set up and mounted, streaming apps sorted out, remotes that work, and one clear explanation of which button does what.
New phone and everything is in the wrong place. We move it all across, sort the photos out, and make it readable again.
Ask us to slow down and we will. Ask us to write the steps out and we will. Learning it properly once beats calling somebody every month.
Wireless printers are genuinely badly designed and it is not your fault. We will get it printing and scanning and leave it that way.
Half of smart home gear gets installed by whoever sold it and explained to nobody. We make it work together and make sure the alerts reach you.
If something on the screen is trying to scare you into calling a number, that is the scam. We will clean it up and show you how to recognise it.
Enid has Vance Air Force Base, which means the same rhythm Lawton has: families arriving, setting up a whole household fast, and moving on a couple of years later. Outside town, Garfield, Major and Alfalfa counties are farm country, and farm households increasingly run on connected equipment, grain contracts and weather data. When the internet at the house is unreliable, that is not an inconvenience, it is the business.
A lot of what we do out here is helping people stay connected to family who moved to the city. Video calls that actually work, photos that arrive, and a device that does not need somebody to come fix it every other week.
We will say this plainly: if a thing is confusing, the thing is badly made. Nobody is born knowing where the settings are, and none of this was designed with you in mind. So there is no question we think is too basic, and there is no such thing as asking us twice. We would genuinely rather spend the extra ten minutes making it make sense than fix it silently and leave you no better off than before we arrived.
Our service area is a distance, not a state line. We measure straight-line miles from Enid and the hourly rate steps up the farther we drive, which is how the drive gets paid for. That is 51 towns across Kansas and Oklahoma, covering Garfield, Major, Alfalfa, Grant, Kingfisher and Blaine counties.
| Band | Towns | Rate when open |
|---|---|---|
| Within 25 miles | Enid, Kremlin, Waukomis, Fairmont, Carrier, Lahoma, Drummond, Hillsdale, Bison, Douglas, Garber, Hunter, Meno, Covington, Pond Creek, Goltry, Ames, Hennessey and 4 more nearby towns | — |
| 25 to 50 miles | Helena, Lamont, Jet, Isabella, Dover, Medford, Cleo Springs, Okeene, Wakita, Loyal, Aline, Carmen, Cherokee, Manchester, Fairview, Amorita and 4 more nearby towns | — |
| 50 to 75 miles | Anthony, KS, Freeport, KS, Kiowa, KS, Hazelton, KS, Harper, KS, Attica, KS, Sharon, KS, Medicine Lodge, KS, Spivey, KS | — |
Not sure which band you are in? Check your ZIP and you will get a straight answer for your address before you book anything.
Somebody two states away is worried that Mom cannot get the TV back to normal, or that Dad keeps getting locked out of his email, and there is nobody nearby to just go and sit with them. You can arrange it for them. Book the session or gift a membership, we handle it directly with them at a time that suits, and you do not have to talk anybody through anything over the phone at nine at night.
Send a Nerd →Not yet. Remote help works in Enid today by phone and screen-share. In-person visits open when we have a Local Nerd here.
Yes, and remote works well for it. Getting a household online quickly on arrival, and backing everything up cleanly before a move, are both things we can do in a session without waiting for anybody to drive out.
Remote help is $39 for a 30-minute session. In-person visits start at $110 an hour within 25 miles of Enid, $130 in the 25 to 50 mile band and $145 from 50 to 75 miles, because the higher rate is how we pay for the drive. There is also a Nerd on Call membership at $19.99 a month that includes two remote sessions and an in-person visit a year plus 20% off anything extra. You always approve the price before we start.
Absolutely, and we would rather you ask than struggle. No rushing, no talking down, no assuming you already know what a setting is. Tell us you would like to understand it rather than just have it fixed and we will teach you instead.
No, and it matters. We are a setup-and-support service: we get things working, connected and understood. We do not do board-level repair or data recovery on failed drives, and if that is what you need we will tell you plainly instead of charging you to find out.
That is the honest bottleneck. Not demand, not geography: a Local Nerd who knows the area, likes people, and is good at explaining things. Set your own availability, keep the majority of every booking, and help your neighbors with the stuff they cannot get their heads around. See what the role involves or apply here.
Remote help works anywhere, in any state. In-person visits happen wherever we have a Local Nerd, within 75 miles of the city they work from.