Stillwater, Perkins, Cushing, Perry, Yale, Pawnee and the towns along the way. Real tech help from a real person, explained in plain English.
Remote help is $39 for a 30-minute session, available in Stillwater today. In-person visits open here when we have a Local Nerd on the ground.
A 30-minute remote session is $39 and handles most computer, phone, email, password and account problems without anybody driving anywhere. In-person visits open here as soon as we have a Local Nerd on the ground, and that is a real bottleneck rather than a marketing date. If that could be you, we would like to hear from you.
No jargon, no sighing, no making you feel silly for asking. We explain what we are doing while we do it, and we are glad to explain it twice.
If it works in one room and not the next, that is a coverage problem and it is fixable. We would rather move things around than sell you a bigger bill.
Cleanups, updates, printers that stopped printing, files you cannot find, and backups so a bad day does not become a lost decade.
New phone and everything is in the wrong place. We move it all across, sort the photos out, and make it readable again.
Ask us to slow down and we will. Ask us to write the steps out and we will. Learning it properly once beats calling somebody every month.
New TV set up and mounted, streaming apps sorted out, remotes that work, and one clear explanation of which button does what.
Nobody has a good relationship with their wireless printer. We will get it connected, printing and scanning, and explain why it keeps wandering off.
Cameras you can actually pull up, a doorbell that rings the right phone, a thermostat that stops fighting you. Set up properly and explained once.
We will go through what is on there, get rid of what should not be, and show you how to spot the next one.
College towns run on a strange cycle, and Stillwater is no exception: everything breaks in August, and everything needs setting up again in January. We do a lot of laptop-before-the-semester work here. Outside town, Payne and Noble counties are rural enough that internet options are limited and the difference between a well-placed router and a badly-placed one is the difference between working and not.
Stillwater has a lot of grandparents who want to watch a game, see the grandkids on a screen, and not have to phone anybody for help doing it. That is exactly the kind of thing we like to set up once, properly, and then teach you so it stays set up.
Here is the thing we actually believe: technology is supposed to work for you, not the other way round. If something takes six steps and three passwords, that is a design failure, not a you failure. We are happy to be the ones who sit down, sort it out, and then show you how it works so it stays sorted. Ask us to go slower and we will. Ask us to write it down and we will. Ask us the same question next month and we will answer it the same way, without the sigh.
Our service area is a distance, not a state line. We measure straight-line miles from Stillwater and the hourly rate steps up the farther we drive, which is how the drive gets paid for. That is 28 towns across Oklahoma, covering Payne, Noble, Logan, Lincoln and Pawnee counties.
| Band | Towns | Rate when open |
|---|---|---|
| Within 25 miles | Stillwater, Perkins, Glencoe, Ripley, Morrison, Langston, Tryon, Agra, Perry, Coyle, Orlando, Cushing, Mulhall, Yale, Carney, Pawnee, Maramec | — |
| 25 to 50 miles | Oilton, Jennings, Hallett, Chandler, Shamrock, Drumright, Davenport, Stroud, Sparks, Milfay, Paden | — |
Not sure which band you are in? Check your ZIP and you will get a straight answer for your address before you book anything.
Somebody two states away is worried that Mom cannot get the TV back to normal, or that Dad keeps getting locked out of his email, and there is nobody nearby to just go and sit with them. You can arrange it for them. Book the session or gift a membership, we handle it directly with them at a time that suits, and you do not have to talk anybody through anything over the phone at nine at night.
Send a Nerd →Not yet. Remote help is available today and handles most of what people call us about. In-person opens when we have a Local Nerd here.
Yes, and it is one of our most-booked remote sessions. Updates, security, printing, campus Wi-Fi, and a backup that runs on its own so a lost laptop is an inconvenience rather than a disaster.
Remote help is $39 for a 30-minute session. In-person visits start at $110 an hour within 25 miles of Stillwater, $130 in the 25 to 50 mile band and $145 from 50 to 75 miles, because the higher rate is how we pay for the drive. There is also a Nerd on Call membership at $19.99 a month that includes two remote sessions and an in-person visit a year plus 20% off anything extra. You always approve the price before we start.
Yes, and it is a lot of what we do. Patient, one-on-one, at your pace, in plain English, with no sighing and no jargon. If you want to be taught rather than just fixed, say so when you book. That is the visit we like best.
No. We set things up, get them working and explain them; we do not open machines up to replace parts or recover data off a dead drive. When that is what the problem turns out to be, we say so and point you somewhere useful rather than billing you to discover it.
That is the honest bottleneck. Not demand, not geography: a Local Nerd who knows the area, likes people, and is good at explaining things. Set your own availability, keep the majority of every booking, and help your neighbors with the stuff they cannot get their heads around. See what the role involves or apply here.
Remote help works anywhere, in any state. In-person visits happen wherever we have a Local Nerd, within 75 miles of the city they work from.