Edmond, Guthrie, Yukon, Piedmont, Choctaw, Jones and the north and east sides of Oklahoma City. Patient, plain-English tech help with no jargon and no call center, remotely today and in person once a Local Nerd is on the ground.
Remote help is $39 for a 30-minute session, available in Edmond today. In-person visits open here when we have a Local Nerd on the ground.
A 30-minute remote session is $39 and handles most computer, phone, email, password and account problems without anybody driving anywhere. In-person visits open here as soon as we have a Local Nerd on the ground, and that is a real bottleneck rather than a marketing date. If that could be you, we would like to hear from you.
No jargon, no sighing, no making you feel silly for asking. We explain what we are doing while we do it, and we are glad to explain it twice.
Doorbells, cameras, speakers, thermostats and lights, set up so they notify the right phone and you can find them when you need them.
The back bedroom with no signal, the guest network nobody can remember, the router hidden in a closet doing its best. Usually it is placement, not your internet plan.
Streaming is genuinely confusing and there are too many apps. We will get it working and leave you with something you can operate without a manual.
Cleanups, updates, printers that stopped printing, files you cannot find, and backups so a bad day does not become a lost decade.
New phone and everything is in the wrong place. We move it all across, sort the photos out, and make it readable again.
Ask us to slow down and we will. Ask us to write the steps out and we will. Learning it properly once beats calling somebody every month.
Wireless printers are genuinely badly designed and it is not your fault. We will get it printing and scanning and leave it that way.
Pop-ups, warnings that are not real, emails that want you to click. We will clear it out and teach you the tells so the next one does not land.
North OKC has more smart-home gear per house than anywhere else we serve, and most of it was installed by whoever sold it and never explained to whoever lives there. Doorbells that notify the wrong phone, cameras nobody can pull up when they actually need the footage, a thermostat that fights the schedule. Out toward Guthrie and Piedmont, the houses sit on more land and the job turns back into coverage: getting usable Wi-Fi to a shop, a barn or the far end of the property.
A lot of the calls we get in Edmond come from a grown child, not the person who needs the help. Somebody is worried about a parent who cannot get the TV back to normal or keeps getting locked out of their email. We are happy to be the one who goes and sits with them, and we are happy to call you afterward and tell you what we found.
Here is the thing we actually believe: technology is supposed to work for you, not the other way round. If something takes six steps and three passwords, that is a design failure, not a you failure. We are happy to be the ones who sit down, sort it out, and then show you how it works so it stays sorted. Ask us to go slower and we will. Ask us to write it down and we will. Ask us the same question next month and we will answer it the same way, without the sigh.
Our service area is a distance, not a state line. We measure straight-line miles from Edmond and the hourly rate steps up the farther we drive, which is how the drive gets paid for. That is 15 towns across Oklahoma, covering Oklahoma, Logan, Canadian and Kingfisher counties.
| Band | Towns | Rate when open |
|---|---|---|
| Within 25 miles | Edmond, Oklahoma City, Arcadia, Guthrie, Jones, Cashion, Piedmont, Luther, Meridian, Crescent, Wellston | — |
| 25 to 50 miles | Okarche, Meeker, Kingfisher, Prague | — |
Not sure which band you are in? Check your ZIP and you will get a straight answer for your address before you book anything.
Somebody two states away is worried that Mom cannot get the TV back to normal, or that Dad keeps getting locked out of his email, and there is nobody nearby to just go and sit with them. You can arrange it for them. Book the session or gift a membership, we handle it directly with them at a time that suits, and you do not have to talk anybody through anything over the phone at nine at night.
Send a Nerd →Not yet. Remote help works in Edmond today and handles most computer, phone, email and account problems in a single session. In-person visits open when we have a Local Nerd here, and the waitlist is how you find out first.
Yes. Getting existing gear working properly, notifying the right phone and actually reachable when you need it is a big part of what we do. We are a setup-and-support service rather than a security installer, so we work with the equipment you have.
Remote help is $39 for a 30-minute session. In-person visits start at $110 an hour within 25 miles of Edmond, $130 in the 25 to 50 mile band and $145 from 50 to 75 miles, because the higher rate is how we pay for the drive. There is also a Nerd on Call membership at $19.99 a month that includes two remote sessions and an in-person visit a year plus 20% off anything extra. You always approve the price before we start.
Yes. A large share of our work is unhurried one-on-one help for older adults, and we are good at it because we actually enjoy it. We go at your pace, we explain as we go, and we will gladly write the steps down for you to keep.
We are not. Think of us as setup and support rather than repair: connecting, configuring, cleaning up and teaching. Hardware failures and data recovery are somebody else's job, and we will tell you that up front rather than after an hour on the clock.
That is the honest bottleneck. Not demand, not geography: a Local Nerd who knows the area, likes people, and is good at explaining things. Set your own availability, keep the majority of every booking, and help your neighbors with the stuff they cannot get their heads around. See what the role involves or apply here.
Remote help works anywhere, in any state. In-person visits happen wherever we have a Local Nerd, within 75 miles of the city they work from.