Most small businesses in Oklahoma have nobody whose job is the computers. It falls to whoever is least afraid of them, on top of their real work. A Local Nerd comes to the business, fixes what is broken, and writes down what was done.
$39 books an in-person visit and comes straight off the price. Remote help is $39 for 30 minutes. Card only, and you approve the price before we start.
The point-of-sale that froze at the start of a Saturday. Usually it is the network, a card reader that lost its connection, or an update, and it is the call we answer first.
The printer nobody can print to. Office printers drift off the network the same way home ones do, just with more people stuck behind them.
The Wi-Fi that drops in the back, in the stockroom, the kitchen or the office at the far end of the building. A second access point in the right place usually ends it.
A laptop for the new hire, set up with email, the shared files and the printer before their first morning rather than during it. Email on everybody's phone, and a way to take it back off when somebody leaves.
Backups, so one dead drive does not take the month's invoices with it. We set them up and then restore a file to prove they work, which is the step most backups never had.
The network closet nobody has opened in years. We find out what is in there, label it, and write the passwords down somewhere the business can find them.
A Local Nerd comes to the business. It is hourly, at the same rates as a house call, with no contract, no monthly fee, no help desk ticket and no queue. You call OkieNerd HQ, and where we can manage it, the Nerd who has been to your building before comes back.
Most businesses pay by card, the same as a home visit. If the business would rather pay on an invoice, we can invoice. Say so when you book.
The calls look like this: a landscaping company whose scheduling laptop died on a Monday with the crews waiting on their routes, or a tennis club whose front desk could not check anybody in. None of them needed a contract. They needed the thing working again.
We are not an MSP, the kind of IT company that manages a business's systems for a monthly fee per computer. If you have thirty people, compliance rules and a server room, you want one of those.
No monthly contract is required. You pay for the visits you use.
We do not sell hardware. We will tell you exactly which laptop, printer or access point to buy, set it up when it arrives, and take no cut from anybody's equipment.
We will tell you when you have outgrown us. A business that needs somebody on call every day needs a different kind of help than ours, and we would rather say so than keep billing hours for it.
Some of these will fix it outright, and that is fine. We would rather you solved it in ten minutes than paid us to do it.
We fix what is wrong with your tech. What we do not do is hardware repair, the kind that needs parts or a soldering iron, and saying so plainly saves everybody a wasted trip.
$39 books an in-person visit, and it comes straight off the price of the visit. Our hourly rate steps up with distance from downtown of the city that serves your area: $110 an hour within 25 miles, $130 in the 25 to 50 mile band, and $145 in the 50 to 75 mile band. That is how we cover the drive, so there is no separate travel fee.
Remote help is $39 for a 30-minute session and starts with a phone call at the time you picked. If you use us a few times a year, Nerd on Call is $14.99 a month and includes two remote sessions and an in-person visit each year.
Cards only. Local Nerds are not permitted to accept cash or checks, so you will never be asked for either at the door. Full detail is on the FAQ.
Rather talk it through first? Have a Local Nerd call you first, free and with no obligation.
In-person visits reach up to 75 miles out from downtown of each city we serve, whichever state that address is in. Remote help works anywhere. Check your own address on the ZIP checker, or see the whole state on the map.
Yes. Shops, offices, clinic front desks, restaurants, clubs, and crews with a laptop in the truck. We fit best with businesses of one to about fifteen people and no IT person. A Local Nerd comes to the business and bills by the hour, the same as a house call.
No. You pay for the visits you use, at the same hourly rates as a home visit. There is no contract, no minimum and no monthly retainer.
Yes, we can invoice. Mention it when you book and OkieNerd HQ will set the visit up that way.
We fix what goes wrong with the software, the setup and the network, which is most of what goes wrong. We do not do hardware repair with parts or a soldering iron. If a machine has failed physically, we will say so and help you replace it.
Yes. Email, shared files, the printer, the Wi-Fi and whatever the business runs on, ideally before their first day. When somebody leaves, we take their access back off too.
Often. Most frozen registers come down to the network, a card reader that lost its pairing, or an update, and those we can fix. If the fault is inside the vendor's own system, we will get their support on the phone with you and work it from our end.
No. There is no monthly per-computer fee and no remote monitoring. If your business grows to need somebody on call every day, we will tell you it is time for one and help you hand things over cleanly.
$39 books the visit and comes off the price. Our rate is $110 an hour within 25 miles of downtown of the city that serves your area, $130 in the 25 to 50 mile band and $145 in the 50 to 75 mile band, with no separate travel fee. Most business visits run an hour or two.