Ada, Konawa, Stonewall, Roff, Allen, Stratford, Sulphur, Holdenville and Seminole. Friendly help with your home tech, explained so it makes sense.
Remote help is $39 for a 30-minute session, available in Ada today. In-person visits open here when we have a Local Nerd on the ground.
A 30-minute remote session is $39 and handles most computer, phone, email, password and account problems without anybody driving anywhere. In-person visits open here as soon as we have a Local Nerd on the ground, and that is a real bottleneck rather than a marketing date. If that could be you, we would like to hear from you.
No jargon, no sighing, no making you feel silly for asking. We explain what we are doing while we do it, and we are glad to explain it twice.
The back bedroom with no signal, the guest network nobody can remember, the router hidden in a closet doing its best. Usually it is placement, not your internet plan.
Slow, cluttered, full of things you did not install. We will clean it up, get it current, and set up a backup that runs without you thinking about it.
New TV set up and mounted, streaming apps sorted out, remotes that work, and one clear explanation of which button does what.
Some of our best visits are entirely teaching. No fixing, just going through it until it makes sense and you can do it on your own.
Photos, contacts, passwords and the settings nobody can find. We will get it set up the way you actually want to use it.
Wireless printers are genuinely badly designed and it is not your fault. We will get it printing and scanning and leave it that way.
Half of smart home gear gets installed by whoever sold it and explained to nobody. We make it work together and make sure the alerts reach you.
If something on the screen is trying to scare you into calling a number, that is the scam. We will clean it up and show you how to recognise it.
Ada is a hub town: it serves a lot of smaller communities that do not have anybody local to call when the computer stops working. That shows up in the kind of requests we get from Pontotoc and Hughes counties, which lean heavily toward things that have been broken a while because there was nobody obvious to ask. There usually is not anything wrong with the equipment. It has just been waiting.
We take our time here. If a visit turns into an hour of showing somebody how their own phone works, that was a good visit. Nobody should feel embarrassed about not knowing something nobody ever taught them.
What we believe, in one sentence: being confused by this stuff is not a personal failing. It changes every couple of years, nobody sends a memo, and the instructions assume you already know. We are happy to be the ones who explain it properly, at whatever pace suits you, as many times as it takes. Writing it down on paper so you have it later is not a strange request. We do it most weeks.
Our service area is a distance, not a state line. We measure straight-line miles from Ada and the hourly rate steps up the farther we drive, which is how the drive gets paid for. That is 34 towns across Oklahoma, covering Pontotoc, Seminole, Hughes, Coal, Garvin and Murray counties.
| Band | Towns | Rate when open |
|---|---|---|
| Within 25 miles | Ada, Francis, Fitzhugh, Fittstown, Stonewall, Konawa, Roff, Sasakwa, Stratford, Allen, Asher, Saint Louis, Tupelo, Centrahoma, Atwood, Byars, Maud, Sulphur, Calvin, Wanette | — |
| 25 to 50 miles | Connerville, Clarita, Bowlegs, Wewoka, Bromide, Holdenville, Wynnewood, Pauls Valley, Seminole, Coalgate, Earlsboro, Cromwell | — |
| 50 to 75 miles | Boley, Castle | — |
Not sure which band you are in? Check your ZIP and you will get a straight answer for your address before you book anything.
Somebody two states away is worried that Mom cannot get the TV back to normal, or that Dad keeps getting locked out of his email, and there is nobody nearby to just go and sit with them. You can arrange it for them. Book the session or gift a membership, we handle it directly with them at a time that suits, and you do not have to talk anybody through anything over the phone at nine at night.
Send a Nerd →Not yet. Remote help is available today and solves most computer, phone and account problems in one session. In-person visits open when we have a Local Nerd here.
For most things, yes. If the problem is software, an account, email, a phone, a password or a setting, we can see your screen and fix it while you watch, without anybody driving anywhere. If it turns out to be hardware, we will tell you that plainly instead of billing you to find out.
Remote help is $39 for a 30-minute session. In-person visits start at $110 an hour within 25 miles of Ada, $130 in the 25 to 50 mile band and $145 from 50 to 75 miles, because the higher rate is how we pay for the drive. There is also a Nerd on Call membership at $19.99 a month that includes two remote sessions and an in-person visit a year plus 20% off anything extra. You always approve the price before we start.
Absolutely, and we would rather you ask than struggle. No rushing, no talking down, no assuming you already know what a setting is. Tell us you would like to understand it rather than just have it fixed and we will teach you instead.
No, and it matters. We are a setup-and-support service: we get things working, connected and understood. We do not do board-level repair or data recovery on failed drives, and if that is what you need we will tell you plainly instead of charging you to find out.
That is the honest bottleneck. Not demand, not geography: a Local Nerd who knows the area, likes people, and is good at explaining things. Set your own availability, keep the majority of every booking, and help your neighbors with the stuff they cannot get their heads around. See what the role involves or apply here.
Remote help works anywhere, in any state. In-person visits happen wherever we have a Local Nerd, within 75 miles of the city they work from.