Woodward, Mooreland, Fort Supply, Alva, Buffalo, Shattuck, Laverne and Seiling. Real tech help by phone and screen-share, from real people, with no call center.
Remote help is $39 for a 30-minute session, available in Woodward today. In-person visits open here when we have a Local Nerd on the ground.
A 30-minute remote session is $39 and handles most computer, phone, email, password and account problems without anybody driving anywhere. In-person visits open here as soon as we have a Local Nerd on the ground, and that is a real bottleneck rather than a marketing date. If that could be you, we would like to hear from you.
No jargon, no sighing, no making you feel silly for asking. We explain what we are doing while we do it, and we are glad to explain it twice.
The back bedroom with no signal, the guest network nobody can remember, the router hidden in a closet doing its best. Usually it is placement, not your internet plan.
Slow, cluttered, full of things you did not install. We will clean it up, get it current, and set up a backup that runs without you thinking about it.
Setting up a new one, moving everything across, photos, passwords, and making the text bigger without breaking anything.
Some of our best visits are entirely teaching. No fixing, just going through it until it makes sense and you can do it on your own.
Streaming is genuinely confusing and there are too many apps. We will get it working and leave you with something you can operate without a manual.
Wireless printers are genuinely badly designed and it is not your fault. We will get it printing and scanning and leave it that way.
Half of smart home gear gets installed by whoever sold it and explained to nobody. We make it work together and make sure the alerts reach you.
If something on the screen is trying to scare you into calling a number, that is the scam. We will clean it up and show you how to recognise it.
Northwest Oklahoma is the emptiest country we serve. The distances are long enough that an in-person visit is not a realistic promise here, so we do not make one. What we do instead is remote help that actually works: a scheduled call, a screen share if it helps, and somebody who stays with it until it is fixed.
Being far from a city should not mean being far from help. A lot of what we do out here is patient, unhurried phone work with people who have nobody else to ask, and it is some of the most worthwhile work we do.
Our whole approach comes down to one idea: you should leave the visit more confident than when we arrived. Anybody can fix a thing and go. We would rather show you what we did and why, in words that mean something, so that next time you have a shot at it yourself. If you would rather we just handle it, that is fine too. But the offer is always open, and plenty of people take us up on it.
Our service area is a distance, not a state line. We measure straight-line miles from Woodward and the hourly rate steps up the farther we drive, which is how the drive gets paid for. That is 41 towns across Texas, Kansas and Oklahoma, covering Woodward, Woods, Harper, Ellis, Dewey and Major counties.
| Band | Towns | Rate when open |
|---|---|---|
| Within 25 miles | Woodward, Sharon, Mooreland, Fargo, Fort Supply, Gage, Vici, Mutual | — |
| 25 to 50 miles | May, Shattuck, Camargo, Arnett, Freedom, Buffalo, Chester, Waynoka, Laverne, Seiling, Leedey, Rosston, Higgins, TX, Hopeton, Follett, TX, Crawford and 3 more nearby towns | — |
| 50 to 75 miles | Lipscomb, TX, Darrouzett, TX, Englewood, KS, Protection, KS, Ashland, KS, Coldwater, KS, Hardtner, KS, Reydon, Wilmore, KS, Canadian, TX, Allison, TX, Sun City, KS, Lake City, KS, Briscoe, TX | — |
Not sure which band you are in? Check your ZIP and you will get a straight answer for your address before you book anything.
Somebody two states away is worried that Mom cannot get the TV back to normal, or that Dad keeps getting locked out of his email, and there is nobody nearby to just go and sit with them. You can arrange it for them. Book the session or gift a membership, we handle it directly with them at a time that suits, and you do not have to talk anybody through anything over the phone at nine at night.
Send a Nerd →Not in the near term, and we would rather say that than string you along. The distances here are too long for us to promise a visit we cannot reliably make. Remote help is available today and covers most of what people need.
Most software problems, email and account trouble, passwords, phones and tablets, printers, streaming apps, settings, scams and security questions, and teaching. What we cannot do remotely is physically replace a part or run a cable.
Remote help is $39 for a 30-minute session. In-person visits start at $110 an hour within 25 miles of Woodward, $130 in the 25 to 50 mile band and $145 from 50 to 75 miles, because the higher rate is how we pay for the drive. There is also a Nerd on Call membership at $19.99 a month that includes two remote sessions and an in-person visit a year plus 20% off anything extra. You always approve the price before we start.
Absolutely, and we would rather you ask than struggle. No rushing, no talking down, no assuming you already know what a setting is. Tell us you would like to understand it rather than just have it fixed and we will teach you instead.
No, and it matters. We are a setup-and-support service: we get things working, connected and understood. We do not do board-level repair or data recovery on failed drives, and if that is what you need we will tell you plainly instead of charging you to find out.
That is the honest bottleneck. Not demand, not geography: a Local Nerd who knows the area, likes people, and is good at explaining things. Set your own availability, keep the majority of every booking, and help your neighbors with the stuff they cannot get their heads around. See what the role involves or apply here.
Remote help works anywhere, in any state. In-person visits happen wherever we have a Local Nerd, within 75 miles of the city they work from.