Guymon, Goodwell, Hooker, Texhoma, Beaver, Turpin and Boise City. Remote tech help from real people who will stay on the line until it works.
Remote help is $39 for a 30-minute session, available in Guymon today. In-person visits open here when we have a Local Nerd on the ground.
A 30-minute remote session is $39 and handles most computer, phone, email, password and account problems without anybody driving anywhere. In-person visits open here as soon as we have a Local Nerd on the ground, and that is a real bottleneck rather than a marketing date. If that could be you, we would like to hear from you.
No jargon, no sighing, no making you feel silly for asking. We explain what we are doing while we do it, and we are glad to explain it twice.
The back bedroom with no signal, the guest network nobody can remember, the router hidden in a closet doing its best. Usually it is placement, not your internet plan.
Slow, cluttered, full of things you did not install. We will clean it up, get it current, and set up a backup that runs without you thinking about it.
Setting up a new one, moving everything across, photos, passwords, and making the text bigger without breaking anything.
Some of our best visits are entirely teaching. No fixing, just going through it until it makes sense and you can do it on your own.
It worked yesterday and today it does not exist. That is a known and very annoying problem, it is not you, and we can fix it.
New TV set up and mounted, streaming apps sorted out, remotes that work, and one clear explanation of which button does what.
Half of smart home gear gets installed by whoever sold it and explained to nobody. We make it work together and make sure the alerts reach you.
If something on the screen is trying to scare you into calling a number, that is the scam. We will clean it up and show you how to recognise it.
The Panhandle is three counties and a lot of miles, and it is honestly closer to several other states' cities than it is to most of Oklahoma. We are not going to pretend we can drive here for a house call. What we can do is get on the phone the same week, see your screen if that helps, and get the thing working without you driving to Amarillo or Liberal.
Distance is the whole story out here. If you are looking after a parent in the Panhandle from somewhere else, a scheduled remote session with someone patient is often the most useful thing you can arrange for them, and we are glad to be that.
Our whole approach comes down to one idea: you should leave the visit more confident than when we arrived. Anybody can fix a thing and go. We would rather show you what we did and why, in words that mean something, so that next time you have a shot at it yourself. If you would rather we just handle it, that is fine too. But the offer is always open, and plenty of people take us up on it.
Our service area is a distance, not a state line. We measure straight-line miles from Guymon and the hourly rate steps up the farther we drive, which is how the drive gets paid for. That is 49 towns across Texas, Oklahoma, Kansas and Colorado, covering Texas, Beaver and Cimarron counties.
| Band | Towns | Rate when open |
|---|---|---|
| Within 25 miles | Guymon, Goodwell, Hooker, Hardesty, Texhoma, TX, Adams, Texhoma | — |
| 25 to 50 miles | Gruver, TX, Tyrone, Rolla, KS, Elkhart, KS, Hugoton, KS, Turpin, Liberal, KS, Stratford, TX, Waka, TX, Spearman, TX, Farnsworth, TX, Richfield, KS, Keyes, Perryton, TX, Balko, Morse, TX, Kerrick, TX, Moscow, KS | — |
| 50 to 75 miles | Sunray, TX, Cactus, TX, Forgan, Beaver, Kismet, KS, Booker, TX, Satanta, KS, Boise City, Stinnett, TX, Ulysses, KS, Johnson, KS, Walsh, CO and 12 more nearby towns | — |
Not sure which band you are in? Check your ZIP and you will get a straight answer for your address before you book anything.
Somebody two states away is worried that Mom cannot get the TV back to normal, or that Dad keeps getting locked out of his email, and there is nobody nearby to just go and sit with them. You can arrange it for them. Book the session or gift a membership, we handle it directly with them at a time that suits, and you do not have to talk anybody through anything over the phone at nine at night.
Send a Nerd →Not in the near term. The distances are too long for us to promise a house call we could actually keep. We would rather be straight with you about that and be genuinely good at the remote help we can deliver.
Yes, and a lot of people do. You can book the session, we call them at the agreed time, and we can report back to you afterward. There is also a gift option if you would rather pay for it and have them not have to deal with any of the arranging.
Remote help is $39 for a 30-minute session. In-person visits start at $110 an hour within 25 miles of Guymon, $130 in the 25 to 50 mile band and $145 from 50 to 75 miles, because the higher rate is how we pay for the drive. There is also a Nerd on Call membership at $19.99 a month that includes two remote sessions and an in-person visit a year plus 20% off anything extra. You always approve the price before we start.
Absolutely, and we would rather you ask than struggle. No rushing, no talking down, no assuming you already know what a setting is. Tell us you would like to understand it rather than just have it fixed and we will teach you instead.
No, and it matters. We are a setup-and-support service: we get things working, connected and understood. We do not do board-level repair or data recovery on failed drives, and if that is what you need we will tell you plainly instead of charging you to find out.
That is the honest bottleneck. Not demand, not geography: a Local Nerd who knows the area, likes people, and is good at explaining things. Set your own availability, keep the majority of every booking, and help your neighbors with the stuff they cannot get their heads around. See what the role involves or apply here.
Remote help works anywhere, in any state. In-person visits happen wherever we have a Local Nerd, within 75 miles of the city they work from.